How to make non-motor claim?

How to make non-motor claim?

  1. Notify the insurer immediately the loss occurs.(Failure to report on time may lead to repudiation of the claim)
  2. Visit the insurance company offices, your broker, agent or the company’s website for relevant claim form. Complete and return same to the company.
  3. Report loss to Ghana National Fire Service / Ghana Police Service where necessary.
  4. A post loss survey would be conducted by the insurer immediately. (Do not tamper with the incident area to destroy evidence of loss)
  5. Take measures to prevent further damage to the property.

The following documents would be required to process Non Motor claims

  1. Completed Claim Form
  2. Survey report
  3. Police report (where necessary)
  4. Fire report (where necessary)
  5. Purchase invoices/receipts (as proof of ownership of affected item)
  6. Estimates for repairs
  7. Photographs of damage items/ locations

(All other documents relevant to the claim would be requested upon receipt of claim form)

  1. Completed Claim Form
  2. Survey report
  3. Police report (where necessary)
  4. Fire report (where necessary)
  5. Purchase invoices/receipts (as proof of ownership of affected item)
  6. Estimates for repairs
  7. Photographs of damage items/ locations

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